Commercial Service & Maintenance

At Watret, our commitment to excellence extends beyond installations. Our service and maintenance division is a cornerstone of our commitment to delivering top-tier heating solutions.

At Watret we firmly believe that regular servicing and planned preventative maintenance (PPM) are essential to ensure the longevity and efficiency of heating equipment and building services.

We provide maintenance cover and service visits to over 250 commercial gas
appliances for clients in both the public and private sectors.

Service & Maintenance

Our team of project managers and commercial engineers deliver annual servicing and planned preventative maintenance (PPM) with a 24/7 reactive/repair service covering a variety of heating equipment and building services across a multitude of buildings.

Our Comprehensive Service & Maintenance Approach encompasses the following key elements:

Dilapidation Report: When commencing work with any new client or building, our first step is to submit a comprehensive dilapidation report. This report serves as the foundation of our service plan and includes:


Full Asset Details with Tagging:
We create a detailed inventory of all heating equipment and building services, ensuring that nothing is overlooked.


Identification of Defective Components:
We meticulously inspect your systems to identify any defective components that may impact performance or safety.


Identification of System Defects:
Our trained experts identify any system defects and recommend corrective actions.


Upgrading Works:
We assess your systems to ensure they comply with current industry standards and regulations. If upgrades are necessary, we provide recommendations.


Critical Spare Parts:
To minimise downtime, we compile a schedule of 'critical' spare parts that may be needed in case of breakdowns.


Site-Specific Risk Assessment:
Safety is paramount. We conduct site-specific risk assessments to identify and mitigate potential hazards.


Schedule of Prioritised Repairs/Works:
We create a prioritised schedule of repairs and works, ensuring that critical issues are addressed promptly.


Detailed Reports:
Transparency is essential. We provide detailed reports with costings where applicable, keeping you informed at every step for you to make the best informed decisions.

What You Can Expect from Watret.

When you choose Watret for service and maintenance, you can expect:

24/7 Emergency Breakdown Cover:
Heating emergencies can happen at any time. Our 24/7 emergency breakdown cover ensures that you have access to our expert team whenever you need it.


100% Compliancy on Quality & Gas Safety:
We take compliance seriously. Our team ensures that all work meets the highest standards of quality and gas safety.


Specialised Training & Manufacturer Support:
Our engineers are not just skilled; they are specialised in commercial heating systems.


Cost-Effective Solutions:

We understand the importance of cost-effectiveness. Our solutions are designed to maximise the value you receive from your heating systems.


Water Treatment Services:

Proper water treatment is essential for maintaining the efficiency of heating systems. We offer comprehensive water treatment services to keep your systems running smoothly.


Asset Data Gathering:

We continuously gather data on your assets, allowing us to provide proactive maintenance and reduce unexpected breakdowns.


Supply Chain Management:

We manage the supply chain efficiently, ensuring that spare parts and materials are readily available when needed as well as collaborative working with all our Partners.

Watret Service & Maintenance Hertfordshire

At Watret our service and maintenance division is not just about fixing things
when they break.

It's about ensuring that your heating systems operate optimally, efficiently, and safely.
We take pride in being your trusted partner in maintaining the reliability and performance
of your heating equipment and building services.