News

“Texting” Delights!

The Company has now gathered timely data on the benefits of the “texting” facility for service appointments. The gathered data has indicated a (%) increase from last year figures!! Watret presently operates at around 86% for 1st time access rates … Continue reading

‘Vehicle Tracking’ set to improve customer service

Watret has entered Phase One of placing vehicle tracking devices on all vehicles for improved customer service. Administrators will now be able to ‘track’ engineers’ GPS location and pre-call appointments throughout the day. Phase Two will see the 3rd Party … Continue reading

‘Stop-start’ , ”Start-stop’ on new vans Policy

Watret enrolls Policy for ‘stop-start’ technology on new van stock. It is another way the Company is working towards greater sustainability of the local environment.

A Big Thank You to Ray for 39 Years of Service!

Last week saw the retirement of Ray Lee. Ray had been working for Watret & Co for the past 39 years, proudly stating he never had a day off sick. Ray will be missed internally and by the clients he … Continue reading

100% compliant & breakdown appointments completed as of today

After being awarded extra properties from a present client Watret has turned these around to 100% compliant in 2 months, making the Company once again 100% on compliancy. This is supported with all breakdown appointments, as of today completed. Ensuring … Continue reading